Who we are

What do we stand for here at Avola Decision? Learn more about our mission, vision and perspective on social responsibility!

Mission

Avola offers organisations efficient and state-of- the-art tools and methods for defining strategic and business change objectives, keeping focused on their realisation and proactively adjusting them.

Avola helps organisations optimize their customer service by designing and implementing efficient and effective business processes. The result? Lower servicing costs, improved customer satisfaction and less operational risks.

Vision

Each Avola employee shares our belief in the following 4 P’s:

Pleasure

Each Avola employee is in the first place driven by the pleasure of their job. This is translated into a very informal, social and respectful atmosphere within the organization and between colleagues, which radiates to our customers.

Prestige

Each Avola employee always wants to the best-in-class and to drive their team to extraordinary performance.

Passion

Each Avola employee is passionate about what they are doing. This automatically induces proactivity in taking initiative and responsibility.

Professionalism

Each Avola employee continuously aims at delivering added value for our customers. In this, integrity and respect of ethical values are of the utmost importance.

Social Responsibility

Avola Decision believes that each organisation has a high responsibility towards its employees, their families and society as a whole. In order to concretize this, Avola's founders adhere to the following principles: each employee spends 10% of his or her working time on carefully selected non-profit initiatives, with the objective of helping these organisations achieve their goals.

Moreover, 5% of Avola's dividends are reserved to financially support carefully selected non-profit initiatives.